Key Responsibilities
Configuration
- Customize and configure the Salesforce CRM system to meet the specific needs of our commercial real estate operations.
- Implement new features, modules, and workflows as required to improve efficiency and productivity.
Reports
- Develop and generate reports, dashboards, and analytics to provide insights into sales performance, pipeline management, and customer engagement.
- Analyze data trends and provide recommendations for process improvements and strategic decision-making.
Coordinating Outside Consultants
- Liaise with external Salesforce consultants and vendors to coordinate system upgrades, integrations, and troubleshooting efforts.
- Collaborate with consultants to develop and implement best practices and strategies for CRM optimization.
Qualifications
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field preferred.
- Salesforce Administrator certification or equivalent experience required.
- Minimum of 2-3 years of experience in Salesforce CRM administration, with a focus on configuration and customization.
- Proficiency in Salesforce Lightning Experience, including Apex, Visualforce, and Lightning Web Components.
- Strong analytical and problem-solving skills, with the ability to understand and translate business requirements into technical solutions.
- Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams and external consultants.
If you are a proactive and results-driven individual with a passion for leveraging technology to drive business success, we encourage you to apply for this exciting opportunity. Join our team and play a critical role in optimizing our commercial real estate operations through effective Salesforce CRM administration and collaboration with internal and external stakeholders.
Application Instructions
Please attach the following to your application:
- Your resume
- An impressive cover letter outlining your career goals and how this position will help you achieve your objectives
- NOTE: Between the first and second paragraph of your cover letter, please insert the current date, stock price, and headquarters address for Public Storage.